Hello, this is Fintag, the AI-powered corporate financial asset optimization solution. We sincerely thank all of our customers for trusting Fintag with the management of your company's valuable financial assets.
We are pleased to inform you that the Hana Card recurring subscription payment error, caused by an issue on the payment gateway (PG) side and previously announced, was resolved on Tuesday, June 17, 2026.
✅ Current Service Status
- Hana Card recurring subscription payments: Now processing normally and fully available.
- All other card issuers: Continue to work normally as before.
- No further action required: There is nothing you need to do on your end. Your next recurring payment will be charged automatically and normally.
📌 What We Did
We identified the root cause together with our payment gateway provider and completed the restoration. Recurring payments that could not be processed during the affected period have been successfully re-processed, so you can use the service with full peace of mind.
We sincerely appreciate your understanding and patience during the period when Hana Card payments were affected. If you need any further confirmation regarding your payments, please feel free to contact our customer center at any time.
- Customer Center Email: support@fintag.kr
Fintag will continue to do everything in its power to keep the payment system stable so that our customers never experience disruption during payment, and to keep advancing our technology so that small and mid-sized businesses can enjoy enterprise-level financial asset management.
Thank you. From the Fintag Team
