Hello, this is Fintag, the AI-powered corporate financial asset optimization solution.
We sincerely thank you for using Fintag.
Recently, an error occurred during the transaction history loading process for some card issuers (KB Kookmin, NH Nonghyup, Woori, and Hana), where transaction history was not retrieved smoothly due to response delays (timeouts). This issue has now been fully resolved, and the service is operating normally.
We sincerely apologize for any inconvenience this may have caused.
📌 Details of the Error
- Affected card issuers: KB Kookmin Card · NH Nonghyup Card · Woori Card · Hana Card
- Symptom: Transaction history was not retrieved properly due to response delays (timeouts) when loading transaction history
- Current status: Root cause addressed; service available as normal
✅ Current Service Status
The transaction history loading function for the card issuers above has been fully restored, and you can now retrieve your card transaction history smoothly again.
💡 If Your Transaction History Is Not Displayed
If transaction history still does not appear or the same error recurs after this fix, please contact our customer support (support@fintag.kr), and we will check and resolve it promptly.
Fintag will continue to advance its technology to deliver an even more stable service, enabling small and medium-sized businesses to enjoy enterprise-level financial asset management.
Thank you.
The Fintag Team
